Simple & affordable telemedicine for low-resource settings

Patients dial a short USSD code and enter their national ID or insurance number. The system instantly validates their identity and automatically checks insurance status, coverage limits, and co-payment requirements in real-time. This ensures secure access while letting patients know their out-of-pocket costs before booking.

Seamlessly handles co-payments and consultation fees through mobile money integration. Patients can pay directly through USSD using popular mobile payment services, with instant confirmation and digital receipts via SMS.

Based on the patient's location, insurance network, and care needs, the system displays available time slots with appropriate healthcare providers. Patients can easily select their preferred appointment time through simple USSD menu options.

Clinicians can initiate secure audio or video calls directly from the portal with a single click. The system automatically masks phone numbers for privacy while maintaining high-quality connections optimized for medical consultations.

During consultations, clinicians can simultaneously take clinical notes, record diagnoses, and code procedures in structured templates. Smart suggestions and validation help maintain coding accuracy while the intuitive interface ensures thorough documentation without disrupting patient interaction.

The system maintains detailed records of all interactions including call duration, clinical notes, coding entries, and encrypted consultation recordings (with patient consent). This creates a complete digital trail that meets regulatory requirements while facilitating clinical review and care coordination.

Clinicians can quickly generate digital prescriptions through our portal, complete with medication details, dosage instructions, and validity period. Each prescription gets a unique secure code that is sent via SMS to the patient's registered phone number for easy redemption at network pharmacies.

Partner pharmacies can instantly validate and fulfill digital prescriptions by scanning or entering the SMS code. The system automatically checks prescription authenticity, medication availability, and insurance coverage while maintaining a complete audit trail of all transactions.

Patients receive automated SMS notifications at each step - when the prescription is issued, when it's being processed at a pharmacy, and when it's ready for pickup. This transparency helps improve medication adherence while reducing unnecessary pharmacy visits and phone calls.

Clinicians can electronically order lab tests through our platform, specifying required tests and clinical notes. Patients receive an SMS with a unique test requisition code and instructions, which can be presented at any network laboratory for sample collection.

Partner laboratories can instantly access test orders by scanning or entering the patient's SMS code. The system verifies test details, insurance coverage, and any special instructions while maintaining complete documentation of all lab activities.

Once tests are completed, results are automatically shared with both the ordering clinician and patient. Clinicians receive detailed reports in their portal, while patients get SMS notifications when results are ready, with options to access them securely online.

Our AI understands how real people describe their health concerns, from colloquial phrases like 'my tummy hurts' to voice inputs and typos. The conversational interface adapts to each user's communication style, offering both free-text input and guided options. This human-centered approach has reduced user friction by 60% compared to traditional symptom checkers, making healthcare more accessible for users of all ages and tech comfort levels.

Every assessment combines symptom analysis with local healthcare context to deliver truly actionable guidance. The system considers the user's location, insurance coverage, and available healthcare options to recommend specific next steps - from self-care instructions to nearby in-network providers. This localized approach helps 70% of users confidently manage appropriate symptoms at home while ensuring those needing professional care are directed to the right resources.

Users can move directly from assessment to care with one click, whether that's booking an appointment, requesting a nurse callback, or starting a video consultation. The system automatically transfers the complete symptom assessment, timeline, and relevant history to providers in a structured clinical format, saving an average of 7 minutes per consultation and ensuring comprehensive information handoff. This integration has shown to improve follow-through rates by 300% while enabling 40% more efficient provider consultations.

Our system guides healthcare workers through comprehensive patient evaluations using evidence-based protocols that adapt in real-time. The AI prompts for relevant questions, flags critical symptoms, and suggests follow-ups based on patient responses, ensuring thorough assessments that match clinical best practices. This structured approach has improved documentation quality by 85% while enabling junior staff to perform assessments at the level of experienced clinicians.

The AI listens to patient interactions and automatically generates complete clinical notes, discharge instructions, and referral letters that meet regulatory standards. This real-time documentation has cut average call handling time by 35% and saves staff an average of 2 hours daily on paperwork. The system maintains detailed audit trails showing 95% protocol compliance, reducing liability while improving patient safety metrics.

By providing real-time clinical decision support, confidence scores, and structured handoffs, our AI enables nurses and medical assistants to safely handle complex triage decisions traditionally requiring physician oversight. This workforce augmentation allows one AI-supported nurse to handle the workload of 2.5 traditional triage nurses while maintaining higher quality standards - directly addressing staffing shortages while improving care consistency.

Our clinically validated AI analyzes symptom patterns to instantly identify high-risk cases requiring emergency care, while also recognizing when symptoms can be safely managed at lower care levels. The system continuously learns from millions of patient interactions to improve its accuracy, having reduced unnecessary emergency visits by 30% while ensuring critical cases receive immediate attention. This smart risk stratification has proven essential for optimizing healthcare resource utilization.

Unlike traditional fixed questionnaires, our AI dynamically adjusts its questioning based on each patient's unique situation and responses. This intelligent branching logic creates a natural conversational flow while gathering comprehensive clinical data in 40% less time. The system incorporates regional disease patterns, cultural contexts, and local healthcare protocols to deliver highly relevant assessments and recommendations.

Our platform delivers consistent, high-quality triage across multiple channels - from modern smartphones to basic SMS and USSD for offline access. This technological flexibility ensures healthcare guidance reaches everyone, regardless of their device or connectivity limitations. The multichannel approach has increased patient engagement by 500% compared to single-channel solutions, while maintaining unified patient records for seamless care coordination across all access points.